Returns & Exchanges
At Iroirocolors, we want you to love every shade you purchase, so we offer a 30-day return window for products in their original, unopened condition. Due to hygiene standards in the beauty industry, used or swatched items cannot be returned unless they are defective.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return, or contact our support team with your order number.
Pack with Care
Place the unused beauty products back into their original packaging to ensure they are protected from damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing